RV-MAX
SERVICE drive process training

How to Increase Service Sales Up to 40%

5 days of in-dealership training

Benefits

• Increase Collectible Efficiency
• Write 5.0 Hours Per Customer Pay Repair Order
  

Strategies

• Reduce repair cycle times
• Avoid diagnosing over the phone
• Sell more appointments
  

Selling Techniques

• Meet and greet the customer
• Investigate customer’s needs
• Select a product or service that satisfies their needs
  

Implementing the Sale

• Conduct a walk-around presentation at their coach
• Make a feature-benefit presentation
• Get a Pre-Approval for repairs at time of write up
• Trial close every presentation

Confirming the Sale

• Review the sale with the customer
• Close the Sale
  

Continuing the Sale

• Schedule next appointment
• Deliver the coach back to the customer
  

Building Relationships

• Maximize CSI
• Maximize Owner Retention

 

To sign up, just fill out and submit the Registration Form.