RV-MAX
SERVICE drive
process training
How to Increase Service Sales Up to 40%
5 days of in-dealership training
Benefits
- Increase Collectible Efficiency
- Write 5.0 Hours Per Customer Pay Repair Order
Strategies
- Reduce repair cycle times
- Avoid diagnosing over the phone
- Sell more appointments
Selling Techniques
- Meet and greet the customer
- Investigate customer’s needs
- Select a product or service that satisfies their needs
Implementing the Sale
- Conduct a walk-around presentation at their coach
- Make a feature-benefit presentation
- Get a Pre-Approval for repairs at time of write up
- Trial close every presentation
Confirming the Sale
- Review the sale with the customer
- Close the Sale
Continuing the Sale
- Schedule next appointment
- Deliver the coach back to the customer
Building Relationships
- Maximize CSI
- Maximize Owner Retention
To sign up, just fill out and submit the Registration Form.
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